Contact Student Care/Services at 1-888-427-1000, Mon-Fri, 8:00 a.m. - 7:00 p.m. EST. They will be able to assist you.
You can also email Student Services by logging into your account and then click the "Contact Us" button on your Homepage.
Good Luck!
I just finished all my classes and paid the course off. I see everything has been graded. How long does it typically take to get your certificate in the mail?
Thanks in advance.
It says no materials will be shipped.
I've already tried basically everything, besides the whole looking at the book thing before starting it, I figure that won't work, I wanted to contact someone, but who should I contact about it? And i have waited 24-48 hours for it to highlight, it still won't do anything, and none of my other exams are open either.
I am going to be taking my Travel Agent Proficiency exam. Do you know of any practice tests that are available?
Thanks!
Has anyone else had the remote proctor exam just stop in the middle of the exam? It quit on me once when I was only 20 minutes into it. I contaced technical support and was able to get it reset, but I was told that if it happens a second time, then I'll have to do the exam in person. Well, it happened AGAIN. The thing that pops up says "Monitoring has stopped. Your answers will be submitted." The second time around, I got a lot more done before it quit, and I am pretty sure I got a high enough score to pass the class, which is all I'm worried about at this point. My brain is really needing a break from this class! So, I think I'm going to chance it, and use that as my final exam, instead of having it reset again, and having to do it in person...because then I'll have to wait until I'm done with my last class before I can even take it. Does anyone have any idea what my problem could be? I don't know if it's an issue with the software or if it's something I'm doing wrong on my end. For the next exam, I'm going to try it on a different computer, and see if it makes a difference.
Need more explanation about proctored exams !
Hello,
Are there any hard copy study guides for the Administrative Assistant Program?
Hello i'm not sure about these Computers, I don't know how you can fix it; try talking to x2 learning Computer Coarse. Does this help, or call the School early in the morning, I have to call them about ,talking to a math Instructor. I'm stuck on Measurements. Merry Christmas; got my Shopping done, that's why I haven't gone to my classes yet. Getting gifts wrapped to. write again friend Bonnie J.
I lost three of my books when i moved, how can i get them replaced?
Hi Habuckl2
If you're new to Penn Foster, your courses may not immediately be available. Do you have a pending book shipment? It takes 24-48 hours for courses to become available. There's a lot of helpful information at the following links:
Study Planner: How Does It Work?
Hope this helps.
TechX2 , Student Ambassador
Thanks for the tag, Bonnie 9teddy
Hello any advice?
For fastest response I suggest calling 1-888-427-1000. Ask to speak to an instructor.
thx
I can't get the tutor to work on my phone. I that the only option? I need some assistance with my writing assigment. Thanks
Hey everyone, I'm taking the Veterinary Technology course and am finishing up with Computer Applications. Looking ahead to Introduction to Biology, Animal Anatomy Physiology 1 and Animal Anatomy & Physiology 2, the due dates are all overlapping. They range from January 21 to April 13. Does that mean I'll be taking these three courses together, rather than one course at a time like I have been? I'm just curious because it seems to be set up differently than my previous courses. Thanks in advance!
I don't see mine as overlapping, but I did notice the dates had changed from what was there a couple weeks ago. I'm glad I wasn't the only one with some kind of date issue!
The days it gives you is just to give you an idea of how long it will take you to finish the course if you follow their plan. You do not have to take the exams those days, you can choose whenever to take them. You can continue taking one class at a time, which is what I do also. You can choose when to take the next exam by changing the date, it will then show you an approximate of when you will finish. I hope you understand what I am saying. You dont have to worry about the dates for your course, they are just there for an idea. You can take your exam before or after each date, it will not hurt your grades in any way.