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High school diploma

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So, this is a High School related question, I finished my program July 26th, (My progress thing says 100% and I've gotten congratulation emails for finishing) but it's been almost two months and I have yet to receive my diploma..What do I do? (My sister received her diploma in 2 weeks) I'm genuinely worried. Also, we've tried calling (My parents and I) and we never got through any of the times we tried.

I wanted to receive it before my birthday, but my birthday is Saturday (September 12th). It shouldn't have taken this long, right?

It says I graduated July 26th.

If someone could help me, that would be GRAND!! Thank you all in advance.

 

EDIT: We finally got a hold of student care. Thanks to those who attempted to help. I REALLY appreciate it.


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