My employer doesn't recognize Penn Foster. I am now redirecting my education through an institution where they will reimburse my educational costs. I owe a couple ofhundred dollars on my account and was told I can not have a copy of my transcript both official and unofficial. All that CARE will send is a grade report which will not allow me to be admitted into my new university. I didn't receive my books for either of my last two classes, called several times and have been given very poor customer service. Should I file a complaint with the acredditation office because I am paying for services that were never renedered? Or should I just pay the couple hundred dollars and be done with Penn Foster? I find it insulting and ridiculous that I have paid my account as I have agreed but never even received the books so I could complete my classes. I gave up because I was so tired of the awful customer service and the lies that I was told. "We aren't able to track shipments" "We charge for having to FedEx materials" "Maybe your neighbors are steaing your mail". I am very frustrated. Not being able to continue my education on top of not receiving my materials and paying for services not rendered has really made Penn Foster a topic of digust to me.
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