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transcripts, tuition voucher help appreciated

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I paid for my transcripts to be mailed to Penn Foster about a month ago. My previous school mailed them out on August 10th. Penn Foster says they still do not have them. My company is paying 95% of my tuition pending Penn Foster's acknowledgement and proof of tuition cost. Still has not been received. I have called Penn Foster numerous times and so far most of the call agents have been rude or do not have any answers.  So what is it that I need to do?


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