My advice for this paper (and most other writing assignments) is to take a break and then revisit the assignment. With giving yourself a fresh look at the assignment you might be able to get a different view. Another tip is to not overwhelm yourself with the research, if you narrow what information you want to include (the most relevant) you will have a stronger paper that includes strong information.
I wrote it as the benefits of being a good listener overall. You want to included why as a veterinary technician it is important to be a good listener and what makes a good listener.
Please let me know if this helps or if I could help in any other way.
Myria
2016 Student Ambassador