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Re: Who should I file a complaint with, the BBB?

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This was taken from the link I am giving you. Book Shipments FAQ

Q: How long do shipments take?

A: Shipments can take up to 7-10 business days.

  • Shipment times vary depending on your location.
  • If your shipment has taken more than 14 business days from the “Shipped” date on your Shipping History, contact Student Services to have the shipment reordered.

 


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