Hello, Kirsty!
In the event you should fail a Proctored Exam, you will be informed by Penn Foster if you will need to retake the exam. Not all students who fail a Proctored Exam need to retake the exam. You will receive a letter from the school indicating the status of your courses as soon as all of your Proctored Exams have been graded. If the overall grade of your course is passing, despite the failed Proctor Exam, you are not required to retake the exam. If the overall course grade is NOT passing, you are then required to retake the exam. It is your responsibility to contact Penn Foster when you are ready to retake the exam. Upon your request, the Proctored Exam retake will be sent out. Please contact the Proctor Department to have the retake ordered for shipment. Please note the highest grade possible on a Proctored Exam Retake is a score of 70. Should the grade of your Proctored Exam Retake not be high enough to give you a passing grade for the course, you would then need to complete a Replacement Course. Should this occur, you will be contacted by Penn Foster on how to proceed. -
Here is a link to more information about Proctored Exams.
https://community.pennfoster.edu/docs/DOC-1242#sthash.cwgQ3TDH.dpuf
Best Wishes!
Kris Boylan
Community Service Rep