Hi, you can contact an English instructor by phone or email. We are available by phone Monday through Friday, 9 am - 6 pm EST and can be reached at 1-888-427-1000. You can also send us an email via your student portal. Go to the Help Center and click on "Find An Answer/Ask A Question." You will need to first search for your question, but if you cannot find the answer, a new tab "Ask A Question" will appear. This form can be used to email any instructor.
It may also be helpful to check out the English & Writing space. We post new documents and answer questions there all the time.
Best of luck in your studies,
Rianna J.
English Instructor