David,
Oftentimes, you are allowed to retake a test. If this was a multiple choice test, then you have two tries to get a passing grade. I would suggest you review the textbook, study guide, and take good notes. For these multiple choice tests, they are open book, open notes.
If this was a test that was given by your instructor, I would suggest you call 1.888.427.1000.and ask to speak to a reading instructor. They will be more than happy to help you.
We all want you to have a great experience here at Penn Foster and I wish you the best in your studies here. Please don't hesitate to reach out to me if I can help you in any way.
Lyn Austin
2016 Student Ambassador