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INSTRUCTOR- NO ANSWERS-NEED HELP!!!!

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How do you get in touch with an INSTRUCTOR when they have no extension or voicemail? I would really appreciate if an INSTRUCTOR answered this question. I have tried the HELP center, called Penn Foster and used the community. And still NO ANSWERS. I am receiving emails from EVOLVE saying that INSTRUCTORS have enrolled me into a course and it's the same course I HAVE completed or are NOT on the EVOLVE website. I can't continue doing assignments, if I don't know what exactly am I not understanding and not having the tools to know exactly am I supposed to restart or missing GRADES.  I NEED HELP!!!! I can be reached by email or phone (832-474-2773)..Thank you


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