This may be a question for Student Care.
There are several ways to contact Student CARE, here they are:
- Students can email Student Services by using theirStudent Portal Loginand then using theContact Usbutton on theirStudent Homepage
- Students can post questions to the Student CARE Forum
- Students can call 1-888-427-1000
They are available Monday through Friday from 9:00 am to 7:00 pm EST.
Best of luck in your studies and have a splendid day!